I was able to convert my miles and use the card to buy stuff online. I reduced one star because it does not tell you in advance that the card once loaded is valid only for two days and then has to be extended, for a fee I assume. So you need to use all of it, its not s big deal as the points are refunded but it would have been good to know. Also, getting the Etihad account to like can be a pain and I had to go to the customer service a number of times before I could link the account.
Chrisv_7 about Reward Card